Diversity and Inclusion at Work

About this course

Diversity describes who is in a workplace, and inclusion describes whether everyone can contribute and thrive. Both matter for fairness, better decisions and a stronger team. This course explains the difference, helps you recognise unconscious bias, shows how to run inclusive meetings and makes adjustments practical, with Australian examples and one action after each lesson.

What you will be able to do

• You'll be able to explain the difference between diversity and inclusion
• You'll be able to recognise unconscious bias and reduce its effect on decisions
• You'll be able to create an inclusive environment in meetings, hiring and everyday work
• You'll be able to respond respectfully when you see exclusion or discrimination

Course outline

1. Diversity Versus Inclusion

   10 min · Lesson notes, example, action task · 2-question quiz

   Diversity is the mix of people in a workplace, including differences in background, age, gender, culture, disability, experience and way of thinking. Inclusion is the everyday experience of being valued, heard and able to contribute.
2. Understanding Unconscious Bias

   10 min · Lesson notes, example, action task · 2-question quiz

   Unconscious bias means automatic assumptions that shape judgements without our awareness. Everyone has them, and recognising them is the first step to making fairer decisions about hiring, feedback and opportunities.
3. Inclusive Meeting Practices

   10 min · Lesson notes, example, action task · 2-question quiz

   Inclusive meetings make space for everyone to contribute. Small practices, such as sharing agendas in advance and inviting input by name, help quieter voices and people from different backgrounds take part fully.
4. Accessibility and Adjustments

   10 min · Lesson notes, example, action task · 2-question quiz

   Adjustments are changes that help people with disability or other needs take part in work on equal terms. Good adjustments are practical, confidential and agreed with the person, rather than assumed on their behalf.
5. Everyday Allyship

   12 min · Lesson notes, example, action task · 2-question quiz

   Everyday allyship means using your position and voice to support colleagues, especially those who are underrepresented or overlooked. It involves small, consistent actions rather than dramatic gestures.
6. Careers & next steps

   8 min · Lesson notes, example, action task · 2-question quiz

   Diversity and inclusion skills are valued in human resources, recruitment, learning and development and leadership roles. This lesson maps the roles this course can lead to and how to check what they are worth.
7. Final quiz and certificate

   10 questions, pass mark 8 of 10. Pass to get your Reesby Academy certificate with a verification link.