Reesby Academy · Leadership & Management
Giving Effective Feedback
Deliver feedback that is specific, fair and easy to act on.
About this course
Feedback is one of the most useful tools a manager has, yet many people find it awkward to give. This course offers a clear method for positive and corrective feedback that keeps relationships strong. You will practise describing observable behaviour, delivering difficult messages with care, responding well to feedback yourself and planning follow-up so that feedback leads to real change.
What you will be able to do
- You'll be able to give specific feedback tied to observable behaviour
- You'll be able to deliver corrective feedback without damaging trust
- You'll be able to invite and respond well to feedback about yourself
- You'll be able to plan follow-up so feedback leads to change
Course outline
- Why Feedback Matters8 min · Lesson notes, example, action task · 2-question quizPeople want to know how they are going, and they improve faster when feedback is timely and clear. Regular feedback, both positive and corrective, is part of good management rather than an occasional event.
- Being Specific and Observable8 min · Lesson notes, example, action task · 2-question quizSpecific feedback describes what someone did and the effect it had, rather than judging their character. The more observable the behaviour, the easier it is to discuss and change.
- Delivering Corrective Feedback8 min · Lesson notes, example, action task · 2-question quizCorrective feedback is hard to deliver well, but a calm, direct and respectful approach keeps the focus on change. The aim is to be clear about the issue and to work together on the solution.
- Receiving Feedback Well8 min · Lesson notes, example, action task · 2-question quizFeedback goes both ways. Managers who ask for and respond well to feedback about themselves build trust and model the openness they want from their teams.
- Following Up for Lasting Change8 min · Lesson notes, example, action task · 2-question quizFeedback leads to change only if there is follow-up. Agreeing specific actions, checking progress and recognising improvement keep the conversation moving.
- Tools you'll need5 min · Lesson notes, example, action task · 2-question quizFeedback needs notes, a calendar and a private space. The tools below support regular, fair feedback without much cost.
- Careers & next steps5 min · Lesson notes, example, action task · 2-question quizFeedback skills are valued in team leadership, people management and learning roles. This lesson shows where they lead and how to check what they may be worth.
- Final quiz and certificate10 questions, pass mark 8 of 10. Pass to get your Reesby Academy certificate with a verification link.