Reesby Academy · Leadership & Management
Leadership & Management Essentials
Managing keeps the work running; leading gives people a reason to bring their best to it.
About this course
Whether you've just stepped into your first team leader role or you're getting ready for one, this course gives you the practical habits great leaders use every day. Five short lessons, real Australian workplace examples and one action to try after each lesson. You don't need a fancy title to lead well — you just need to start.
What you will be able to do
- By the end you can explain the difference between leading and managing, and build trust by leading by example.
- By the end you can set clear expectations, run a useful 1:1 and give updates your team and manager actually read.
- By the end you can prioritise with the Eisenhower matrix, delegate the right work and set SMART goals with sensible follow-up.
- By the end you can give specific feedback using the SBI model, handle a difficult conversation calmly and keep your team motivated through change.
Course outline
- What great leaders do11 min · Lesson notes, example, action task · 2-question quizManaging keeps the work running; leading gives people a reason to bring their best to it. Great team leaders do both, and they earn trust through small, consistent actions rather than big speeches.
- Communicating clearly12 min · Lesson notes, example, action task · 2-question quizMost workplace problems start with unclear expectations. Clear leaders spell out what good looks like, listen properly and keep people updated before they have to ask.
- Delegation & priorities12 min · Lesson notes, example, action task · 2-question quizYou can't do everything yourself, and you shouldn't try. Good leaders sort work by what matters most, hand off the right tasks with clear goals, and follow up without micromanaging.
- Feedback & difficult conversations13 min · Lesson notes, example, action task · 2-question quizFeedback is a gift when it's specific, timely and respectful. The SBI model and a coaching mindset help you give praise that lands and handle tough conversations without drama.
- Motivating & developing your team12 min · Lesson notes, example, action task · 2-question quizPeople do their best work when they feel valued, safe to speak up and able to grow. Great leaders make recognition a habit, build psychological safety and guide their team through change.
- Final quiz and certificate10 questions, pass mark 8 of 10. Pass to get your Reesby Academy certificate with a verification link.