Reesby Academy · Leadership & Management

Running Effective One-on-Ones

Turn regular check-ins into a valuable development tool.

Beginner · 45 min · 6 lessons · Final quiz · Certificate

About this course

One-on-one meetings are one of the most useful tools a manager has, because they build trust, surface problems early and support growth. This course gives you a simple structure, practical questions and habits that make your 1:1s worth the time. Six short lessons, Australian examples and one action after each lesson.

What you will be able to do

  • You'll be able to plan a 1:1 with a clear purpose and a simple structure
  • You'll be able to ask questions that get honest, useful answers
  • You'll be able to follow up on actions and show that the meeting matters
  • You'll be able to use 1:1s to support development, feedback and wellbeing

Course outline

  1. Purpose of the One-on-One
    7 min · Lesson notes, example, action task · 2-question quiz
    A one-on-one is a regular, private meeting between a manager and one team member. Its main purpose is to build the relationship and understanding that makes everything else easier, from feedback to performance.
  2. Shared Agendas That Work
    7 min · Lesson notes, example, action task · 2-question quiz
    A shared agenda makes a 1:1 focused without feeling scripted. A useful pattern is a check-in, the team member's topics, a development item and a clear close with actions.
  3. Balancing Updates and Growth
    7 min · Lesson notes, example, action task · 2-question quiz
    A 1:1 is a good place to balance day-to-day updates with growth. Keep updates short so there is time for development, stretch goals and honest conversation about where the person wants to go.
  4. Notes, Actions and Follow-Through
    8 min · Lesson notes, example, action task · 2-question quiz
    Follow-through is what turns a good conversation into real progress. Write down actions with owners and dates, check them at the next meeting and close the loop when something is finished.
  5. Adapting to Each Person
    8 min · Lesson notes, example, action task · 2-question quiz
    Every team member is different, so the same 1:1 approach will not suit everyone. Adapting to each person means noticing how they prefer to communicate, how often they want to meet and what kind of support helps them most.
  6. Careers & next steps
    8 min · Lesson notes, example, action task · 2-question quiz
    Running good 1:1s is a core skill for managers and a valuable one for many people-focused roles. This lesson maps the roles this skill leads to and how to check what they are worth.
  7. Final quiz and certificate
    10 questions, pass mark 8 of 10. Pass to get your Reesby Academy certificate with a verification link.

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