Reesby Academy · Project Management
Stakeholder Management Essentials
Identify, engage and keep stakeholders informed throughout projects.
About this course
Projects depend on the support of people who are affected by them or who can influence their outcome. This course shows how to map stakeholders, understand their interests and communicate in ways that build support. You'll finish with a stakeholder map and an engagement plan for your next project.
What you will be able to do
- You'll be able to identify all stakeholders and their level of influence
- You'll be able to map stakeholder interest against power
- You'll be able to tailor updates to what each stakeholder needs
- You'll be able to manage conflicting expectations diplomatically
Course outline
- Tools you'll need8 min · Lesson notes, example, action task · 2-question quizA stakeholder map and engagement plan can be built with simple, free tools you probably already use.
- Who Are Your Stakeholders?7 min · Lesson notes, example, action task · 2-question quizStakeholders are anyone who affects or is affected by your project. Identifying them early prevents surprises later.
- Mapping Influence and Interest7 min · Lesson notes, example, action task · 2-question quizA simple power and interest grid helps you decide how much attention each stakeholder needs and how to engage them.
- Engagement Planning7 min · Lesson notes, example, action task · 2-question quizAn engagement plan sets out how, when and by whom each stakeholder will be involved. A clear plan avoids last-minute consultation and confusion.
- Communicating With Stakeholders7 min · Lesson notes, example, action task · 2-question quizGood communication keeps stakeholders informed, builds confidence and surfaces concerns early. Tailor messages to each audience.
- Managing Conflicting Expectations7 min · Lesson notes, example, action task · 2-question quizStakeholders often want different things. Managing conflict well means surfacing differences, understanding interests and making transparent trade-offs.
- Careers & next steps7 min · Lesson notes, example, action task · 2-question quizStakeholder skills are valued across project, policy and communication roles. These titles often involve engaging many people with different views.
- Final quiz and certificate10 questions, pass mark 8 of 10. Pass to get your Reesby Academy certificate with a verification link.